Delivery Information

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Countries we ship to:

United Kingdom: England, Scotland, Wales, Northern Ireland, Channel Islands, Islands of Scotland, Isle of Man, Isles of Scilly

Republic of Ireland, France, Germany, Austria, Belgium, Denmark, Italy, Czech Republic, Slovak Republic, Luxembourg, Netherlands, Portugal, Spain, Sweden, Poland


We use DPD as our standard delivery partner.

All deliveries to a UK mainland address are sent out on a Next Business Day Service as standard (once we receive the stock from Toshiba).

Some offshore/remote areas may take up to 3-5 working days.


Republic of Ireland 2 working days

Jersey 2 working days

Guernsey 2 working days

Isle of Man 2 working days

Isle of Wight 2-5 working days


European Shipments via DPD Classic Service:


Austria 3 working days

Belgium 2 working days

Denmark 3 working days

France 2-3 working days

Germany 2-3 working days

Italy 3-4 working days

Luxembourg 2 working days

Netherlands 2 working days

Portugal 4-5 working days

Spain 3-4 working days

Sweden 4-5 working days

Poland 4-5 working days



For UK Deliveries Only the following applies:

What are the standard delivery hours?                

Business Premises 9am - 5pm

Residential Premises 8am - 8pm

 

Do DPD leave a calling card after a failed delivery?

Yes.  DPD will leave a calling card which details how the customer can re-book their delivery

Does the Customer get pre-warned of delivery or collection?

Yes.  The customer will receive a text message + email on the day of delivery from DPD, stating a 1 hour window for the delivery/collection.

Can the Customer change the delivery slot and/or delivery day?

Yes.  The customer may use Text, DPD Website or DPD Mobile website to make changes to the delivery arrangements, once they receive the pre-alert from DPD

Can I track the delivery of my order?

Yes.  The customer may use Text, DPD Website or DPD Mobile website to track their delivery, once they receive the pre-alert from DPD.

My order has not arrived yet?

If your order has not arrived by the estimated delivery date, we're here to help. Contact us via the Contact Page. To provide an efficient service please ensure you have your order confirmation number to hand and details of the items you have ordered.

Will I need to sign for the delivery and what happens if there's nobody in?

Yes the person who receives your parcel at the delivery address will be asked to sign for it. It doesn't matter whether or not it's you. If there's nobody home, DPD may leave a calling card detailing how you can arrange a re-delivery.

Please note, we are unable to change your delivery address once an order has been placed.

Product Availability and Despatch Times

Availability of a product is based on the following criteria which is indicated to you at the checkout confirmation stage of a transaction. If a product is not available to purchase or order, you will be unable to complete the check out process

 

Stock Notifications (shown on product page)

“In Stock” - This means that the item is in stock in our distribution centre or in our remote warehouse. We also show you the amount of parts currently in stock for each part.

“Out of Stock” - The product is not currently available and we are unable to confirm when/if we will obtain further supplies at the present time. You will not be able to purchase this item